Had an accident? Know your legal rights

Know your legal rights

Your Car. Your Right to Choose Your Repairer

Did you know following an accident, it's your legal right to have your car repaired anywhere of your choice, regardless of what your insurance may say. Call Forward Motors first after an accident.

Whilst our car repair work is approved by the vast majority of insurers, there are some that may insist your vehicle be taken to one of their ‘approved’ repairers.

If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do.  Also, your insurers 'recommended repairer' may not have official manufacturer approval status or hold a BSi Kitemark for vehicle body repair like we do here at Forward Motors in Malvern, Worcestershire. 

Non Fault Accident Assistance

call us first

Non Fault Accident Assistance

If you are ever unfortunate enough to be involved in a road traffic accident, regardless of if it was your fault or not, give Forward Motors in Malvern a call FIRST and take advantage of our complimentary car accident assistance service. 

Just one phone call and we can recover your vehicle if undrivable, provide you with a replacement vehicle if you were not at fault, so you are kept mobile, and have our expert body accident repair technicians return your vehicle back to its original standard at our state-of-the-art bodyshop facility in Malvern.

Car accidents can be very stressful. We provide a complete hassle-free experience and take all the stress and worry out of your hands. We will communicate directly with your insurance and third parties and keep you updated throughout.

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